Family-owned · Woman-owned · Tallahassee, Florida

Technology that public institutions can count on.

For 40 years Hayes has designed, integrated and supported unified communications, networking, security, cloud and data center solutions for government, education, healthcare and enterprise.

40 Years1986–2026
A letter from our founder
Since 1986
Florida-based, family-owned and woman-owned
24/7/365
Support from 100% US-based Hayes employees
3
Hayes data centers across the Southeast
33
Technology manufacturer partners
What we do

One partner from design through day-two support.

Hayes designs, integrates, administers and supports every solution end to end, including integration with your third-party applications, delivered hosted, on premise or hybrid.

Network & Infrastructure

LAN, Wi-Fi and SD-WAN on HPE Aruba and Juniper, offered as Network as a Service.

  • SASE & SD-WAN
  • Wireless solutions
  • Network switching
Network as a Service

Cybersecurity

HayesSecure SASE on Palo Alto Networks, plus network, endpoint and application security.

  • Firewall & VPN
  • Endpoint security
  • Cloud security
Security & SASE

Cloud & Data Protection

Private, hybrid and managed AWS or Azure cloud, with ransomware mitigation and off-site redundancy.

  • Public & hybrid cloud
  • Disaster recovery
  • Cloud consulting
Cloud services

Unified Communications

Hosted and on-premise UC, SIP trunking and contact centers on Avaya, Zoom, Genesys and more.

  • Contact centers
  • VoIP & SIP trunking
  • Video conferencing
Communications

Data Center Services

Colocation, private hosting and Platform as a Service from three Southeast facilities.

  • Infrastructure as a Service
  • Colocation
  • Private cloud
Data center

Strategy & Consulting

Cloud readiness, solution design, testing, training and long-term management.

  • IT strategy
  • Professional services
  • Staff augmentation
Consulting
Support agents wearing headsets
The Hayes Support Center

Real people. Real support.

When something breaks, you reach a Hayes engineer directly, at any hour. Our support follows the customer, not the sun.

  • 100% US-based Hayes employeesNever outsourced, never offshored.
  • No auto attendant, no phone treeYou are routed straight to the right engineer.
  • Enterprise ticketingOpen tickets by phone, email or portal, and track status, history and SLAs.
Call the support center, 24/7/365(800) 825-9390
Contract vehicles

Buy through contracts you already use.

Agencies, schools and libraries can work with Hayes without a new solicitation. Every solution is available hosted, premise-based or hybrid, with consumption pricing paid from operating budget.

VehicleContractScope
Florida State Term Contract43230000-24-STCDigital Security Solutions
Florida State Term Contract80101507-23-STC-ITSAIT Staff Augmentation
Florida SUNCOMAuthorized partner, with AT&TUnified communications, SIP trunking, contact center, legacy voice
TIPS cooperative230504Information technology equipment, software and services
E-Rate (Universal Service)SPIN 143007886Internal connections and maintenance for schools and libraries

Procuring another way? Ask our contracts team and we'll find the right path.

Technology partners

Partnered with the platforms you run.

We work with 33 manufacturers, so recommendations fit your environment instead of one vendor's catalog.

See all partners
Avaya
Palo Alto Networks
Juniper Networks
HPE Aruba
Amazon Web Services
Zoom
Genesys
Versa Networks
NetApp
Zscaler
NVIDIA
Rubrik
The Hayes headquarters sign at 2551 Welaunee Boulevard, Tallahassee
40 years

One family. Technology focused. Forever forward.

On April 1, 2026, Hayes turned 40. Our founder marked the day by thanking the employees, customers, partners and families who made it possible.

Karen Hayes ShiverFounder
Read the letter

Talk with a Hayes engineer.

Tell us what you're working on, from a single site refresh to a statewide rollout. We'll respond within one business day.